{"id":1393,"date":"2025-08-11T12:48:11","date_gmt":"2025-08-11T12:48:11","guid":{"rendered":"https:\/\/alexathletics1982.com\/?page_id=1393"},"modified":"2026-05-05T19:53:33","modified_gmt":"2026-05-05T11:53:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/alexathletics1982.com\/kk\/support\/faq\/","title":{"rendered":"\u0416\u0438\u0456 \u049b\u043e\u0439\u044b\u043b\u0430\u0442\u044b\u043d \u0441\u04b1\u0440\u0430\u049b\u0442\u0430\u0440"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1393\" class=\"elementor elementor-1393\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0770f0c e-flex e-con-boxed e-con e-parent\" data-id=\"0770f0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0475e0a e-con-full e-flex e-con e-child\" data-id=\"0475e0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1293f3e elementor-widget elementor-widget-heading\" data-id=\"1293f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u041a\u0435\u043f\u0456\u043b\u0434\u0456\u043a \u00b7 \u0416\u04af\u043a\u0442\u0435\u0443\u043b\u0435\u0440 \u00b7 \u0416\u0438\u0456 \u049b\u043e\u0439\u044b\u043b\u0430\u0442\u044b\u043d \u0441\u04b1\u0440\u0430\u049b\u0442\u0430\u0440<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5919b4 elementor-widget elementor-widget-heading\" data-id=\"c5919b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u0416\u0438\u0456 \u049b\u043e\u0439\u044b\u043b\u0430\u0442\u044b\u043d \u0441\u04b1\u0440\u0430\u049b\u0442\u0430\u0440<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79401b6 elementor-widget elementor-widget-heading\" data-id=\"79401b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u041a\u043e\u043c\u043c\u0435\u0440\u0446\u0438\u044f\u043b\u044b\u049b \u0441\u043f\u043e\u0440\u0442\u0437\u0430\u043b\u0434\u0430\u0493\u044b \u0436\u0430\u0431\u0434\u044b\u049b\u049b\u0430 \u043a\u0435\u043f\u0456\u043b\u0434\u0456\u043a, \u0436\u04af\u043a\u0442\u0435\u0443\u043b\u0435\u0440 \u0436\u04d9\u043d\u0435 \u049b\u043e\u043b\u0434\u0430\u0443<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e22051 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"3e22051\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alex Athletics \u043a\u0435\u043f\u0456\u043b\u0434\u0456\u043a \u0441\u0430\u044f\u0441\u0430\u0442\u044b\u043d\u044b\u04a3 \u0435\u0433\u0436\u0435\u0439-\u0442\u0435\u0433\u0436\u0435\u0439\u0456\u043d \u0442\u0430\u0431\u044b\u04a3\u044b\u0437, \u04e9\u043d\u0456\u043c \u043a\u0430\u0442\u0430\u043b\u043e\u0433\u0442\u0430\u0440\u044b \u043c\u0435\u043d \u0442\u0435\u0445\u043d\u0438\u043a\u0430\u043b\u044b\u049b \u0441\u0438\u043f\u0430\u0442\u0442\u0430\u043c\u0430 \u043f\u0430\u0440\u0430\u049b\u0448\u0430\u043b\u0430\u0440\u044b\u043d \u0436\u04af\u043a\u0442\u0435\u043f \u0430\u043b\u044b\u04a3\u044b\u0437 \u0436\u04d9\u043d\u0435 \u043d\u044b\u0441\u0430\u043d \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u043b\u0430\u0440\u044b \u043c\u0435\u043d \u0442\u0430\u0440\u0430\u0442\u0443 \u0441\u0435\u0440\u0456\u043a\u0442\u0435\u0441\u0442\u0435\u0440\u0456\u043d\u0456\u04a3 \u0435\u04a3 \u0436\u0438\u0456 \u049b\u043e\u0439\u044b\u043b\u0430\u0442\u044b\u043d \u0441\u04b1\u0440\u0430\u049b\u0442\u0430\u0440\u044b\u043d\u0430 \u0436\u0430\u0443\u0430\u043f\u0442\u0430\u0440 \u0430\u043b\u044b\u04a3\u044b\u0437.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-42115ed e-flex e-con-boxed e-con e-parent\" data-id=\"42115ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b40a50 elementor-widget elementor-widget-breadcrumbs\" data-id=\"1b40a50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"\u043d\u0430\u043d \u04af\u0433\u0456\u043d\u0434\u0456\u043b\u0435\u0440\u0456\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">\u0411\u0430\u0441\u0442\u044b \u0431\u0435\u0442<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b6892b4 e-flex e-con-boxed e-con e-parent\" data-id=\"b6892b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9278d0 align-at-right uael-faq-box-layout-yes elementor-widget elementor-widget-uael-faq\" data-id=\"f9278d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-261' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f54055d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-f54055d uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a0570d2a2083\">Where can I find product information and manuals?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Additional product details and manuals are available for download at each product listing at alexathletics1982.com. If you need additional information, please email us at <a href=\"mailto:alex1168@alexandave.com\">alex1168@alexandave.com<\/a><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5c2674a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-5c2674a uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a0570d2a20c4\">Where can I find product specifications and information?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Detailed product specifications are included at the product listing on <a href=\"https:\/\/alexathletics1982.com\/kk\/%d3%a9%d0%bd%d1%96%d0%bc%d0%b4%d0%b5%d1%80\/\">alexathletics1982.com\/products\/<\/a> . If you have additional questions, please contact our customer support team at <a href=\"https:\/\/alexathletics1982.com\/kk\/%d0%b1%d1%96%d0%b7%d0%b1%d0%b5%d0%bd-%d0%b1%d0%b0%d0%b9%d0%bb%d0%b0%d0%bd%d1%8b%d1%81%d1%8b%d2%a3%d1%8b%d0%b7\/\">alexathletics1982.com\/contact-us\/ <\/a><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-23c6171\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-23c6171 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a0570d2a20e2\">What do I do if I believe my product is faulty or has been damaged during shipping?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>If you are at any time experiencing problems with your products, upon delivery or in use, please fill in Contact Us at the <a href=\"https:\/\/alexathletics1982.com\/kk\/%d0%b1%d1%96%d0%b7%d0%b1%d0%b5%d0%bd-%d0%b1%d0%b0%d0%b9%d0%bb%d0%b0%d0%bd%d1%8b%d1%81%d1%8b%d2%a3%d1%8b%d0%b7\/\">alexathletics1982.com\/contact-us\/<\/a>. Follow the instructions in the form and we will assist you in the matter.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-ebe5a9e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-ebe5a9e uael-question-span\" tabindex=\"0\" id=\"uael-faq-4-6a0570d2a20fd\">What types of payment methods do you accept?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Payment options will be provided by our sales team after order confirmation.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f6a3985\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-f6a3985 uael-question-span\" tabindex=\"0\" id=\"uael-faq-5-6a0570d2a2116\">When can I expect my order?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Your order ships from our China warehouse. Processing takes 2\u20135 business days, followed by 30\u201345 days for delivery. A shipping confirmation will be sent once dispatched.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty \u00b7 Downloads \u00b7 FAQ FAQ Commercial Gym Equipment Warranty, Downloads &amp; Support Find Alex Athletics warranty policy details, download product catalogs and spec sheets, and get answers to the most common questions from facility operators and distribution partners. Home Where can I find product information and manuals? Additional product details and manuals are available [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2549,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1393","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/pages\/1393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/comments?post=1393"}],"version-history":[{"count":39,"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/pages\/1393\/revisions"}],"predecessor-version":[{"id":4586,"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/pages\/1393\/revisions\/4586"}],"up":[{"embeddable":true,"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/pages\/2549"}],"wp:attachment":[{"href":"https:\/\/alexathletics1982.com\/kk\/wp-json\/wp\/v2\/media?parent=1393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}