Commercial Gym Equipment Warranty, Downloads & Support

Find Alex Athletics warranty policy details, download product catalogs and spec sheets, and get answers to the most common questions from facility operators and distribution partners.

Where can I find product information and manuals?

Additional product details and manuals are available for download at each product listing at alexathletics1982.com. If you need additional information, please email us at alex1168@alexandave.com

Where can I find product specifications and information?

Detailed product specifications are included at the product listing on alexathletics1982.com/products/ . If you have additional questions, please contact our customer support team at alexathletics1982.com/contact-us/

What do I do if I believe my product is faulty or has been damaged during shipping?

If you are at any time experiencing problems with your products, upon delivery or in use, please fill in Contact Us at the alexathletics1982.com/contact-us/. Follow the instructions in the form and we will assist you in the matter.

What types of payment methods do you accept?

Payment options will be provided by our sales team after order confirmation.

When can I expect my order?

Your order ships from our China warehouse. Processing takes 2–5 business days, followed by 30–45 days for delivery. A shipping confirmation will be sent once dispatched.